Simbian Privacy Policy
Effective Date: December 2023
We at Simbian, Inc. (together with our affiliates, “Simbian”, “we”, “our”, or “us”) take privacy very seriously and are committed to handle any Personal Data in a lawful, transparent, and trustworthy manner.

This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website, applications, APIs, online game, and services (collectively, “Services”). Please read this Privacy Policy carefully and ensure that you understand it before you start to use our Services.
1. Personal Information
We collect the following information related to you (“Personal Information”) if you use our Services, interact with us, or create an account to use:
Any information associated with your account, including your name, contact information, IP address, account credentials, payment information, and transaction history, (“Account Information”)
Content that you provide while using our Services such as input, attachment, feedback (“User Content”)
When you communicate with us, we collect your name, contact information, and your messages (“Communication Information”).
When you interact with our social media pages, including Twitter, LinkedIn, Medium, Facebook, Instagram, and YouTube, we collect any Personal Data you provide to us, such as your contact content details (collectively, “Social Information”).
We collect other information that you voluntarily provide to us, such as when interacting with our events, surveys, or online forms (“Other Information”)
Your Internet Protocol address, browser information, user agent, the date and time of your request, time zone, and how you interact with our Services (”Log Information”)
2. How we use Personal Information
We may use Personal Information for the following:
To provide, maintain, or improve the Services
To communicate with you about our Services and events
To develop new programs and services
To prevent fraud, criminal activity, or misuses of our Services
To secure our Services
To conduct our business transfers
To meet our legal obligations

Further, we may provide Personal Information to our vendors and service providers, so we can provide our Service to you. Pursuant to our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to us.

We may also share your Personal Information with relevant authorities to meet our legal obligations.

We may aggregate or remove some identification from Personal Information so that it may no longer be used to identify you and use such information to improve our Services. We may collect aggregated information through the Services, website, and other means.
3. Understanding your rights
You may have certain statutory rights in relation to their Personal Information based on your location, including having the right to:
Access your Personal Information and information relating to how it is processed
Update, delete, restrict usage of, or transfer your Personal Information
Withdraw your consent
Complaint with relevant data protection authority
If you need further help, please email us at
4. Additional U.S. state disclosures
We may disclose the following information to our law enforcement agencies, affiliates, vendors, or service providers:
Name, User Content, contact details, IP address, or device identifiers
Geolocation data
Your account login credentials and payment card information
You may have the following privacy rights in relation to their Personal Information:
How we collect and process Personal Information
The right to request deletion of your Personal Information;
The right to correct your Personal Information; and
The right to be free from discrimination relating to the exercise of your privacy rights.
We don’t “sell” Personal Information or “share” Personal Information for cross-contextual behavioral advertising (as those terms are defined under applicable local law). We also don’t process sensitive Personal Information for the purposes of inferring characteristics about a consumer.
5. Children
Our Service is not directed to children under the age of 13. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.
6. Third Party Websites
The Service may contain links to other websites not operated by us (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy.
7. Security and Retention
We take security of your Personal Information very seriously and apply advanced techniques including commercially reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, or destruction. However, no system, including ours, is fully secure or error free. So, you should take special care in deciding what information you send to us via the Service or email. We are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

We’ll retain your Personal Information to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations.
8. International users
By using our Service, you understand and acknowledge that your Personal Information may be processed and stored in our facilities and servers in the United States and may be disclosed to our service providers and affiliates in other jurisdictions.
Our legal bases for processing your Personal Information include:
We may not be able to provide our Services to you otherwise
Our legitimate interests in protecting our Services from abuse, fraud, or security risks, or in developing, improving, or promoting our Services, including when we train our large language or other artificial intelligence models
Your consent when we ask for your consent to process your Personal Information for a specific purpose that we communicate to you. You have the right to withdraw your consent at any time.
To meet our legal obligations
Data Transfers. Where required, we will use appropriate safeguards for transferring Personal Information outside certain countries.
Data Protection Officer. You can contact our data protection officer at security@simbian.ai in matters related to Personal Information processing.
9. Changes to the privacy policy
We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless required by applicable law.
10. Contacting us
Email security@simbian.ai if you have any concerns not addressed in this Privacy Policy.