Every ServiceNow security incident, auto-resolved.
Simbian's AI SOC agents integrate with ServiceNow Security Operations to open enriched incidents, keep them in bidirectional sync, and close the false positives — an autonomous SOC wired into your case system, around the clock.
Trusted by leading enterprises and MSSPs
ServiceNow Security Incident Automation, End to End
Simbian opens, enriches, and resolves the incidents — security automation across your ServiceNow case layer, not another queue to staff.
Auto-Enriched Incidents
Every incident Simbian opens in ServiceNow arrives with the full investigation attached — evidence, correlation, and a verdict — not a raw alert.
Bidirectional Sync
State, notes, and worklogs stay in lockstep between Simbian and ServiceNow, so the record of truth is always current.
False-Positive Closure
Benign incidents are resolved automatically with a documented rationale, ending the alert fatigue of tickets that were never a threat.
Cross-Platform Context
Correlate signal from SIEM, EDR, identity, and threat intel and write it straight into the ServiceNow incident record.
Smart Assignment & SLA
Real incidents are prioritized, routed to the right group, and kept inside SLA — automatically.
Playbook-Free Investigation
No SOAR flows to maintain — Simbian reasons about each incident and gathers its own evidence to a verdict.
Put AI to work on your ServiceNow security queue
Analysts lose hours copying context into tickets and closing incidents that were never real. Simbian's autonomous SOC does both for them.
Book a Demo →How Simbian works a ServiceNow security incident.
A real incident, investigated and resolved in well under two minutes — every step written back to the record.
Four Steps to Autonomous ServiceNow SecOps
From an incoming alert to a resolved ServiceNow incident — end to end, fully auditable.
Connect
Connect Simbian to ServiceNow via API or webhook in minutes, with access to the security incident and incident tables.
Monitor
Simbian watches inbound alerts and ServiceNow security incidents as they are created.
Investigate
It correlates across your stack, reasons to a verdict, and writes the full context into the incident — autonomously.
Respond
Real incidents are enriched, prioritized, and assigned; false positives are closed with rationale — all synced back to ServiceNow.
Real Threats. Autonomous Outcomes.
How Simbian turns the ServiceNow security queue into resolved work.
False-positive incidents closed automatically
The flood of low-fidelity security incidents that clogs the queue is triaged and resolved with documented reasoning, so analysts only open tickets that are genuinely real.
Every incident arrives investigation-ready
Instead of a bare alert, each ServiceNow incident lands with correlated evidence and a verdict attached — no analyst has to go gather it.
Real incidents routed and inside SLA
Confirmed threats are prioritized, assigned to the right group, and kept within SLA automatically, so nothing critical ages out.
More ITSM & Collaboration Integrations
Simbian connects to every major ticketing and collaboration platform.
